Albert Montesa

Open to conversations

Albert Montesa

I design the systems that make product teams faster.

I lead UX and DesignOps for complex digital products, balancing customer needs, business goals, policy requirements, and delivery realities.

UX Manager · DesignOps Manager · Product Design Manager

View selected workContact Albert

Metro Manila, Philippines · open to remote/hybrid

A product system moving from inputs to a clear shared directionAbstract paths connect customer, business, policy, and delivery inputs to a shared product direction.CUSTOMERBUSINESSPOLICYDELIVERYSHARED DIRECTIONVISIBLE TRADEOFFS · CLEAR OWNERSHIPREVIEW · LEARN · IMPROVE
Product quality and operating clarity treated as one system.
Product quality and operating clarity, treated as one system.

Selected work

Product stories and the operating systems behind them.

Three views into how I frame complex problems, make tradeoffs visible, and help teams move with greater clarity.

A page-list baseline paired with documented product flowsA fictional booking product shows reusable page guidance on the left and an end-to-end reservation flow on the right.PAGE BASELINE01 · Explore staysentry · filters · empty state02 · Review detailspricing · rules · availability03 · Confirm bookingguest · payment · receiptFLOW + IMPLEMENTATION NOTESExploresearch + filtersDetailsrules + priceConfirmpay + receiptENTRY CONDITIONSSaved search is optional.Filters persist on return.EXCEPTION PATHUnavailable date returns todetails with context intact.
DesignOps systemCase study

A shared baseline for product-flow documentation

Turning recurring design clarification into a clearer, reusable baseline for designers and implementation partners.UX Lead · ~2022–23
Product experiencePreview

Telecom self-service — billing, payments & dual-segment journeys

One service shell supporting prepaid and postpaid customers across money, device, installation, and repair journeys.Vendor-side design lead · 2019–2020
Internal productPreview

Internal delivery tracker — developer discovery, MVP, and iterative enhancement

A lightweight operational tool shaped through developer discovery, a focused workshop, and learning after launch.Facilitator and product designer · 2020–2021

How I work

Clarity before certainty. Shared ownership before theater.

The goal is not for UX to win every argument. It is for the team to understand the decision it is making and own the consequences together.

  1. 01

    Understand what each side is protecting.

  2. 02

    Make the tradeoffs visible.

  3. 03

    Build the clearest workable direction.

  4. 04

    Review the result and improve the system.

Experience

More than a decade across design, delivery, and team systems.

My path spans hands-on product design, front-end implementation, agile delivery, consulting, people leadership, regulated products, and DesignOps.

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Start a conversation

Looking for leadership that connects product quality with the system behind delivery?

Let’s talk about UX Manager, DesignOps Manager, or Product Design Manager opportunities.

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