Profile

I work where customer experience, business reality, policy, and delivery meet.

I have moved between hands-on design, technical implementation, agile delivery, stakeholder coordination, team development, and UX leadership. That range helps me see both the product and the operating system behind it.

Open to conversations

View print CV
AM

Metro Manila, Philippines · open to remote/hybrid

Leadership approach

Clarity and shared ownership.

I ask what each function is trying to protect, make hidden tradeoffs explicit, and help teams reach decisions they can defend together.

I do not treat product, business, policy, or engineering as obstacles to UX. Each carries real constraints. My role is to stop the balance from tipping so far that the product, the customer, or the team pays for it later.

When a decision fails, I prefer a shared retrospective over blame. The useful question is what the system should learn next.

Experience

A career across craft, delivery, and leadership.

  1. Nov 2022–Present

    GCash

    UX Lead

    Leads UX across complex, regulated customer journeys while strengthening standards, decision quality, and cross-functional delivery.

  2. Mar 2022–Oct 2022

    Stratpoint

    UX Design Lead

    Led design direction, team development, and delivery across client product engagements.

  3. Mar 2021–Mar 2022

    Stratpoint

    Scrum Master

    Facilitated delivery, surfaced operational constraints, and improved shared ways of working.

  4. Mar 2020–Mar 2021

    Stratpoint

    UX Design Team Lead

    Guided designers across product work while establishing clearer critique and delivery practices.

  5. Jan 2019–Mar 2020

    Stratpoint

    Senior UX Designer

    Designed end-to-end product experiences and helped teams translate discovery into shippable systems.

  6. Aug–Dec 2018

    Cambridge (DSCL ROHQ / Cambridge University Press on LinkedIn)

    Senior Front End Developer

    Connected interaction design with production front-end implementation for publishing experiences.

  7. Jan–Jul 2018

    Ellana Mineral Cosmetics

    UX Analyst & Web Developer

    Combined customer-journey analysis with hands-on web delivery for a growing retail brand.

  8. Feb 2016–Dec 2017

    Rhynoapps Corporation

    UX & UI Designer (Founding Team)

    Helped shape early product direction, interface systems, and delivery practices as part of the founding team.

Consulting & independent work

Concurrent chapters.

Stak Modern Kitchens

UX Consultant / Self-employed

May 2019–May 2020

Advised on customer experience and digital product direction.

PULSE × BEAT Creatives

UX Consultant

2014–May 2020

Supported client work with UX strategy, design, and digital delivery guidance.

ProTEES Project

UX Consultant

Feb 2019–Dec 2019

Provided UX guidance for a focused product initiative.

Sagemode

Co-Founder

2016–Dec 2019

Co-led an independent digital product and services practice.

LIKHA Digital

Digital Consumer Experience Head

2014–2017

Led digital customer-experience direction across client engagements.

Freelance Graphic Designer

Self-employed

2010–2014

Delivered visual design work directly for independent clients.

Capabilities

Product judgment with operational depth.

  • UX strategy and leadership
  • DesignOps and workflow governance
  • Product design management
  • Cross-functional product delivery
  • Mentoring, critique, and people development
  • Policy-aware UX for regulated products
  • Design systems, standards, and governance
  • Behavioral evidence and experience analysis
  • Technical requirements and implementation oversight
  • AI-assisted prototyping with human review

Certifications

Continued practice.

Contentsquare

Experience Analytics Mobile Apps Fundamentals

November 2025

Scaled Agile

Certified SAFe® 4 Practitioner

March 2019

Start a conversation

Looking for leadership that connects product quality with the system behind delivery?

Let’s talk about UX Manager, DesignOps Manager, or Product Design Manager opportunities.